Question 1

Do we need to pay for the highway tolls?

Accepted Answer

No, you don't have to pay extra money anywhere other than booking this service for yourself.  This package itself shall be inclusive of the highway tolls you might come across. After availing this package all you have to do is to enjoy your journey without any hassle. A comfortable journey is what one needs especially when heading out for a vacation to enjoy and relax with family.

Question 2

Are the drivers professional?

Accepted Answer

Yes, you will be accompanied by a friendly,  well-trained and professional driver who will assist you from the airport and will make sure that you reach your destination hotel on time. This package promises you that you will have a driver cum guide who will also tell you about the places which you come across while your journey.

Question 3

Is having food and drinks allowed in the car?

Accepted Answer

No, you are not allowed to have food or drinks inside the car because this is unhygienic. If the food or drink gets spilled inside the car it will be uncomfortable for you throughout the journey and as the vehicle will be again used for the next frequent booking after you then it will be inconvenient for the other people as well as the service provider.

Question 4

Is this service available every day?

Accepted Answer

Yes, this service is available every day. You can book this service according to your choice and you will be getting the same facilities every day. By providing this service we encourage you to plan a perfect getaway with your family or friends without worrying about the hassle you will have to face after you land for your vacation. You can easily enjoy the smooth transfer which will be comfortable and will be cost-efficient. It is like a dream come true that you land at an unknown place for enjoying your vacation along with your family or friends and then you don't have to worry about the transportation system that you have to go through to reach your hotel. By availing this package you will be enjoying the journey thoroughly without facing any trouble.

Question 5

How many people can we bring to this service?

Accepted Answer

You can bring 6 people to this amazing service. This package promises you comfortable service for 6 people. You will have a comfortable journey from the airport to your hotel without any hassle. The vehicle provided to you will be well-maintained, spacious and you will be under the assistance of a professional, well-trained and friendly driver and space inside the vehicle is enough for 6 people to enjoy their journey along without worrying about the luggage.

Question 6

Do we need to pay for the fuel?

Accepted Answer

No, you will not have to pay extra money anywhere other than booking this service. The price of fuel is added in the package itself. All you have to do is to relax in the comfortable seats of the vehicle and enjoy the journey without any trouble. Get inside the car and enjoy the beauty of Hong Kong throughout your journey meanwhile you relax. The charming beauty of the surroundings and the pleasant journey will refresh you.

Question 7

How will we recognize the driver?

Accepted Answer

You should not be worried about how will you recognize the driver as the important details related to the driver will be shared with you after you book for this service and will be done with the driver. You will be accompanied by a friendly, trained, experienced and professional driver. You will not find any difficulty in meeting him and will enjoy your transfer. The driver will make sure that you reach your destination hotel on time and you get all the services promised in the Package. The driver will be a local but he will be able to speak English so that you can interact with him whenever you feel like.

Question 8

Will there be an extra charge for luggage?

Accepted Answer

You are allowed to carry 4 check-in bags/luggage but if you exceed the limit you will have to pay extra of each extra luggage/ bag. You need not worry the vehicle provided to you will be well-maintained and spacious. All you have to do is to enjoy the hassle-free transfer comfortably. One should always try to travel with light luggage it becomes easy for the journey and removes the tension and adds more fun.

Question 9

What is the Cancellation Policy?

Accepted Answer

The cancellation policy for this package is really simple if you wish to make any changes to your booking, you must notify us at least 2 days in advance so that your request can be processed without facing any problem and if the driver is left waiting for over 90 minutes, the booking will be considered canceled and no refunds will be made. Service will also be canceled when Tropical Cyclone Warning Signal No.8 or above or Black Rainstorm Warning is issued. You will be given the option of booking an alternative date or requesting a full refund.

Question 10

What are the areas covered in this service?

Accepted Answer

The areas covered for service by this package are from Hong Kong Island only Kowloon area which is New Territories: Ma On Shan, Tsuen Wan, Sha Tin, University Station, Remote Areas: Pok Fu Lam, Peak District, Southern District, Chai Wan, Siu Sai Wan, Sai Kung, Clear Water Bay, and other areas not mentioned here. This package will not work for the areas like Ma Wan, Discovery Bay, Mui Wo, Country Park. This package promises you that in these areas you will be enjoying the comfortable transfers from the airport to your destination hotel that too on time and the vehicle used is well-maintained and spacious so that you have not to worry about your luggage.